Our team of certified sales advisors assisted over 350 riders last year, both current and new to the Bob’s family in their selection of new and used motorcycles—BMW’s, Harley-Davidsons, Hondas, Ducatis, Suzukis, Victorys, Kawasakis, Vespas, Yamahas, Triumphs, Urals, Piaggios, Moto Guzzis, Can-Ams, Big Dogs as well as several sidecar rigs and trike conversions in the mix. Some were true antiques, others classics and a smaller number were what we call Project Bikes. Many of our patrons live nearby and we see them on a regular basis but others came from miles away, as far as Canada and Hawaii, wanting a greater adventure and more memorable experience when taking delivery of their motorcycle. The record for riding home from Maryland on a bike purchased from Bob’s now stands at approximately 4,600 miles!
Our team of certified apparel advisors helped customers in person and online to select the perfect riding gear for their needs and budget from great vendors including BMW, Olympia, Rev’it, KLIM, First Gear, Gerbings, Schuberth, Arai, Scorpion, Sidi, Shoei and many others. Some of that protective riding gear got used and we are so very thankful it was there to take care of them! Our team of parts and accessory experts provided electronic and personal guidance on accessory purchases from Airhawk, GoPro, Ohlins, PIAA, Cardo, RKA, P3, Kryptonite, J-Pegs, Clearview, ZTech, Garmin, Dow, Illium, R&G and dozens of other top level suppliers so worldwide adventures or simply the commute to work would be that much more enjoyable.
Our inventory and shipping team, in addition to insuring it’s all on the shelf when needed and then making it all go out on time and arrive as ordered, also helped our certified BMW parts experts deliver thousands of individual orders of genuine BMW parts plus countless reproductions and aftermarket replacements so our friends and customers here in the US and in dozens of other countries around the world could maintain, repair, refurbish and restore their motorcycles at home in their own garage or work space while hundreds and hundreds chose to bring their machines to us so our expert technicians could provide all the care they desired so they could simply go out and enjoy the ride. From crush gaskets to complete transmissions we’ve got everything you and your bike require to remain safe, roadworthy, comfortable and fun all year long.
In 2013 Bob and Suzanne hosted two very exciting group tours taking along with several dozen friends, customers and even some fellow dealers. They went to Morocco with Edelweiss Bike Travel and then to South Africa with Ayres Adventures for once-in-a-life-time group motorcycle adventures…LUCKY! The good news is if you were unable to join-in one of these adventures Bob is already planning a 2015 group adventure to Cuba! Anyone interested is encouraged to take the survey below so he can plan the best trip possible based on customer input…please serious inquiries only are asked to complete the survey.
Just before the 2013 Open House which turned out to be one of the biggest turnout yet, Bob and the team spent days updating the Vintage Museum, rotating in many new and never before seen bikes from Bob’s personal collection. We (Bob especially as the vintage BMW’s are his true passion) especially love sharing the machines, artifacts, memorabilia and other pieces of BMW history in the Vintage Museum with guests.
Customers helped us remain involved and engaged raising significant amounts of money for very worthwhile causes like the Pediatric Brain Tumor Foundation via the Ride for Kids ® events as well as support several other local non-profit organizations to help insure we are giving back to our community wherever possible. Throughout 2013, we were also able and happy to send out thousands of dollars in door prizes to BMW clubs all across the country because they too are part of our family!
Without people like you none of this would be possible. We do this because we want to, it’s our chosen profession and we do this so we can deliver the Ultimate Motorcycle Experience to as many people as humanly possible each year and have fun doing it because it is our passion. We hope that shows when you visit the dealership, shop online, and every time we speak or exchange an email!
We are in the works planning an exciting year ahead! Please stay tuned for our forecast on what’s in store for 2014 and may this year be the Happiest New Year for you, your friends, and family!
Bob, Suzanne and the entire team at Bob’s BMW.