Tech Tips & Frequently Asked Questions
Sure, we'll be happy to answer your "one quick question"
phone call. However, help us help you more quickly and accurately
by having (purchasing ahead of time) a service repair manual for
your bike and then familiarize yourself with the area in question
prior to calling. The following are some FAQ's from our customers,
please feel free to contact the service department and let us know
yours.
1) What is the expected service life of a motorcycle battery?
Generally, 2 to 3 years but it can be more or less depending on
proper care, or lack thereof.
2) Why should I keep a battery charger hooked up to the
bike if not frequently ridden?
Batteries tend to last much longer if kept fully charged.
3) Why should I change the brake fluid every year?
Brake fluid is hygroscopic (absorbs water).
4) Why do my tires seem to wear so quickly?
Two of the most common reasons for premature tire wear are incorrect
tire pressures (which we see constantly) and a tire compound inconsistent
with your bike and riding style i.e. a soft tire compound on a touring
bike.
5) Why do I frequently get voice mail when I call the service
department, especially during the spring and summer?
The short answer is that we are very busy. It is not uncommon for
the service department to make/receive well over 100 phone calls
per day in the height of the season. In addition, we have bikes
being dropped for service, picked up for service, walk in customers,
and a lot of interaction between sales personnel, parts personnel,
and the technicians. Unfortunately, many times this does not allow
us the opportunity to answer your calls in a timely manner. We try
to answer the calls as many times as we can because we would much
rather answer your call the first time, as opposed to having for
messages and then call you back. This just makes it more difficult
for us. So, please bear with us and know that we are trying to assist
you as quickly as possible.
5) Why do I store my motorcycle in the winter?
Click here for tips
on storing your motorcycle in the winter months.
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