New Online Feature: Chat Online
Bob’s is pleased to announce we now offer online chat support to customers shopping online for parts, accessories, and apparel. In addition to being able to call or email us with questions, now you can chat with one of our BMW certified parts and apparel advisors at any time during regular business hours. It’s a quick and easy way to get answers to your questions!
When you are browsing Bob’s BMW Online in the bottom right hand corner of your screen you will see a tab that says, “Questions? Contact us!” Simply click that tab and let us know how we can help.
We’ve had this new feature for just over a month and so far customers are loving it. Next time you are shopping online be sure to try it! And remember to use Promo Code FREESHIP now thru 12/23/13 to receive FREE Shipping NOW on orders $100 or over!
Parts and Accessories
We are now an authorized BMW HP parts dealer! These high-performance items fit the S1000RR and the HP4 and can be bought, installed, and serviced at Bob’s, another advantage that most BMW shops can’t offer.
Stay Connected With Bob’s Through Social Media
By now, we hope all of you who receive our newsletter are also fans of one or both of our Facebook Pages. Our main page, Bob’s BMW Motorcycles, has over 5,000 fans and our secondary page, GS Riders of Bob’s BMW, has been a little slow taking off but is growing day by day so if you are a GS rider or know any brand dual sport rider, be sure to LIKE the page and pass it along. Bob’s created these pages for the same reasons you have personal facebook pages, to stay connected with our friends; these pages are not used as a channel for selling. The pages are meant to help us keep motorcycle enthusiasts near and far updated with what’s going on at Bob’s and in the motorcycling world as a whole. They also serve to provide enthusiasts with an online resource to talk amongst each other, and is a place to share cool photographs, stories, videos, coordinate rides, and whatever else the user may like.
In addition to our facebook pages, we also have a Bob’s BMW Motorcycles Facebook group. Ugh—multiple pages, separate groups—how is anyone supposed to keep this stuff straight?! You will have to ask Mark Zuckerburg that; we just do our best to stay on top of it all so we are not left behind! Long story short, the group is more like a forum, managed and driven by its members (currently 630), whereas the two pages mentioned above are where we (the dealer that you LIKED) post regular updates and information. Try to think of it like this, you LIKE pages similar to being someone’s friend but you JOIN groups to become an active member of that group.
That’s all for Facebook, but did you know Bob’s also hosts its own YouTube Channel? The foundation is built and we have been loading videos periodically over the years. Our goal for 2014 is to start loading videos created at Bob’s on a more regular basis, but for now click here to subscribe and as videos are uploaded you will be notified.
How about instagram…do you have an account? Bob’s does! It is the newest addition to our online presence and so far we are loving it. Pictures speak a thousand words, especially in this industry so please be sure to tag us #bobsbmwmoto next time you find yourself posting a great picture you snapped while on the road or off-the-road!
Next on our social media to-do list is LinkedIn! Once we are set up and ready to get linked in with you, we will let you know!